Our mission is to be the best small flyfishing and break-away venue in South Africa.
Treeferns Trout Lodge believes its code of conduct is the key to its success :
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We are committed to the Christian way of life in our personal and business behaviour
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Treeferns Trout Lodge is a law-abiding citizen who adheres to all relevant statutory regulations
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Our environment is precious to us and our customers, and we take whatever measures are necessary to prevent damage or polution thereof
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We believe in our products, and strive to maintain the standards set
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We are in the people business always trying to accommodate the needs of our customers
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We treat our customers and suppliers with hospitality, respect, and honesty
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We care for our customers’ health and safety, minimizing or eliminating risks as far as reasonably possible
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We keep our promises and commitments to our customers and suppliers
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We act professionally in the handling of all our business transactions
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We are fallible and therefore we measure our progress continually, and timeously take corrective action
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We treat our personnel with dignity and fairness, with a policy of reward on merit
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We believe in value for money, and endeavour to satisfy our customers’ expectations
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We are open-minded to suggestions and new ideas, therefore encouraging feedback from our customers
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Embracing the sun, and reaching for the skies